What is ePAQ?

ePAQ is an electronic personal questionnaire system with a variety of health questionnaires on a range of health issues.

ePAQ Systems Ltd has been formed out of a partnership of medical and IT professionals, with over 50 years experience of working within the NHS and the UK healthcare industry. Together we have created an "electronic Personal Assessment Questionnaire" system.

ePAQ has been developed to be simple, secure, flexible and intuitive. It is aimed at reducing the amount of time and number of visits patients would have to make to clinic, while also aiming to help clinicians get as much information as possible about a patient's health and condition.

ePAQ is an interactive Personal Assessment Questionnaire designed for use in the community as well as in normal & specialist medical practice.

Questionnaires can be completed via the internet in a patient's own time, or on computers or tablets in clinic. They are designed with simple questions which mirror those asked by clinicians. This gives clinicians the opportunity to review information about the patient before they arrive in clinic and allows patients the freedom to answer questions without embarrassment, and in their own time.

ePAQ provides an interactive approach to pre-operative assessment, and the assessment of pelvic floor, vulval, menstrual pain and hormonal symptoms in women.

ePAQ offers a reliable and intelligent software analysis from a set of user-friendly questions, designed by clinicians and approved by the Plain English Campaign.

ePAQ has combined the accuracy and reliability of validated self-completed patient friendly questionnaires with intelligent computer software analysis and reporting.

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ePAQ questionnaires have been designed by clinicians to represent the questions they would ask, to find the information they want to know.

  • The questionnaires are designed to help doctors, nurses, physiotherapists and administrators provide a more efficient and comprehensive patient experience.
  • The are aimed at improving diagnosis and outcomes to help bring quality of life to patient care
  • The questions within each of the questionnaires have been written to get the maximum amount of information as simply as possible.
  • ePAQ pre-op has been approved by the Plain English Campaign and awarded the Crystal Mark.
  • The questionnaires have also been designed to respond to the answers given by a patient, skipping irrelevent questions.
  • Patient responses are compiled into comprehensive reports showing summary and in-depth, question by question information and analysis of their answers.


  • ePAQ has been developed to be intuitive and easy to use for all levels of computer user.
  • The software has different user roles to ensure administrative tasks and usage reporting can only be carried out by specifically authorised personel.
  • The software is split in to seperate systems for managing patients and questionnaires and completing questionnaires.
  • Although the questionnaires have already been created some aspects of the management system can be customised to suit a particular clinic or hospital.
  • Clinics will also have a choice of questionnaire systems.
  • They can use one which is only available in hospital, where patients can complete the questionnaire in clinic.
  • Or they can use an internet version in which the patients use a voucher, supplied by the clinic, and their date of birth, to access an anonymised version of the questionnaire in there own time, on their own device.
  • Once a questionnaire is complete a full report of a patient's answers can be viewed with both summary information and detailed question by question analysis.
  • In the case of Pre-Operative Assessment the report is interactive and editable.
  • The software has been developed to work on all modern browsers and mobile devices connected to the internet or hospital network.
  • Full software training and support is available.


  • Each question can be considered by the individual in their own time.(relieves the pressures sometimes felt in face to face consultations)
  • Each page includes a question about how often a symptom occurs and a question about its effect on an individual’s quality of life.(consideration can address personal as well as clinical priorities)
  • Context checking allows items to be skipped automatically.(minimises the time to complete a questionnaire)
  • Specific help pages are available for every item.(enables patient to answer the questions in privacy)
  • On completion, the report produced provides symptom scores, in specific groups, that relate to pelvic floor function. (ensures a reliable and comprehensive basis for consideration)
  • ePAQ can be extremely helpful for setting up and running Virtual Clinics.

From a patient's perspective:

  • ePAQ helps patients express their problems.
  • ePAQ aids the communication process, especially where there is the option to write in the patient's own words.
  • patients have found the questionnaires; good, enjoyable, easy and quick, good fun.
  • ePAQ helped patients focus on the urgent and relevant problems.

From a clinicians perspective:

  • ePAQ provides a patient oriented approach.
  • ePAQ allows patients the opportunity to consider all their symptoms.
  • ePAQ bridges the gap between routine consultation and patient expectations.
  • ePAQ enables both patients & clinicians to reach a mutual agreement on targets & treatment
  • ePAQ gives patients freedom to express the quality of life impact of their conditions, as well as their symptoms.




  • Optimise your pre-operative assement process with our electronic assessment form.
  • Create a 'one-stop-shop' for ASA 1 and 2 patients.

Pelvic Floor

  • Reduce patient embarrassment and increase patient supplied information.
  • Increase clinic efficiency with pre-supplied information, before the patient's examination.


  • Overcome embarrassment and communication barriers.
  • Interactive images to help identify problem areas.
  • Use of EQ-5D descriptive system of health-related quality.


Menstrual, Pain and Hormonal

  • Allow patients to describe their Menstrual, pain and hormonal issues without embarrassment or communication barriers.
  • Increase the involvement of the patient in their care.


  • Get an initial picture of knee issues, including an Oxford Knee Score before consultation.
  1. Computer interviewing in urogynaecology: concept, development and psychometric testing of an electronic pelvic floor assessment questionnaire (e-PAQ) in primary and secondary care. Radley et al. BJOG, 2006
  2. Measuring quality of life in urogynaecology. Radley & Jones. BJOG. 2004
  3. Electronic pelvic floor symptoms assessment: Tests of data quality of ePAQ-PF. Jones et al. International Urogynaecology Journal (In Press, 2008)
  4. Responsiveness of the electronic Personal Assessment Questionnaire – Pelvic Floor (ePAQ-PF). Jones et al. UKCS 2008 (Abstract)
  5. Patient experience of an electronic questionnaire in clinical practice. Jha et al. UKCS 2007 (Abstract)
  6. The Virtual Urogynaecology Clinic, Jha et al. IUGA 2008 (Abstract)
  7. Department of Health: Delivering the 18 week patient pathway. Practical Examples - success stories: Technology and equipment (including IT). www.18weeks.nhs.uk